Terms and Conditions

Welcome to BSB Candle Craft Works.
By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions.
Please read them carefully.

1. General

By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or guardian. We reserve the right to update or change these terms at any time without prior notice.

2. Products
All our candles are handmade and may have slight variations in color, design, or finish. These variations are natural and not considered defects.We make every effort to display product images accurately, but actual colors may vary slightly due to screen settings.

3. Pricing & Payments
All prices listed on the website are in INR (₹) and are subject to change without notice.We accept secure payments through trusted payment gateways such as Razorpay. By making a purchase, you agree that you are authorized to use the selected payment method.

4. Orders
Once an order is placed, you will receive a confirmation via email or WhatsApp.We reserve the right to cancel or refuse any order if:The product is out of stockThere is an error in pricing or product detailsSuspicious or fraudulent activity is detected

5. Shipping & Delivery
Orders are processed within 2–5 working days unless stated otherwise.Delivery timelines may vary depending on your location. We are not responsible for delays caused by courier partners or unforeseen circumstances. 

6. Returns & Refunds
Please refer to our Refund & Return Policy page for detailed information.

7. Use of Products
Candles should be used safely and responsibly. Keep away from children, pets, and flammable materials.BSB Candle Craft Works is not liable for any damage or injury caused due to improper use of products

8. Intellectual Property
All content on this website, including images, logo, and text, is the property of BSB Candle Craft Works and may not be used or reproduced without permission.

9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Governing LawThese Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Mumbai, Maharashtra.

11. Contact InformationFor any questions regarding these Terms & Conditions, please contact us:
Email: contact@bsbcandlecraftworks.com
Location: Navi Mumbai, India 

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